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Kaihatu, Thomas Stefanus, Faculty of Economics, Petra Christian University, Indonesia

Jurnal Manajemen dan Kewirausahaan Vol. 10 No. 1 (2008): MARCH 2008 - Articles
ANALISA KESENJANGAN KUALITAS PELAYANAN DAN KEPUASAN KONSUMEN PENGUNJUNG PLAZA TUNJUNGAN SURABAYA
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Accredited by the Ministry of Education, Culture, Research, and Technology of the Republic of Indonesia

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