PERSEPSI KUALITAS PENDIDIKAN, FASILITAS, DAN STAF PENGAJAR DI FAKULTAS EKONOMI, UNIVERSITAS KRISTEN PETRA, SURABAYA
DOI:
https://doi.org/10.9744/jmk.7.2.pp.%20113-124Keywords:
perceptual changes, education quality, educational facilities, teaching staff.Abstract
This study evaluates the changes in perception related to education quality, facilities and teaching staff that occur between before a student enters the Economics Faculty at Petra Christian University and after they begin their studies. Results found using two sample t-tests show that all levels of students experienced a large decline in perception regarding the teaching staff, primarily due to the inability of the staff to teach according to the scheduled time, but also due to lecturers not valuing students or teaching in a way that was easy to receive instruction. Older students experienced positive changes in perceptions of facilities and no change in overall perception of the education quality, while younger students were dissatisfied with both educational quality as well as facilities. The results show the importance of prioritizing the human resources instead of the physical facilities. Abstract in Bahasa Indonesia : Penelitian ini menganalisa perubahan persepsi yang terjadi sebelum dan sesudah masuk kuliah terhadap kualitas pendidikan, fasilitas, dan staf pengajar di Fakultas Ekonomi, Universitas Kristen Petra. Hasil yang ditemukan dengan menggunakan analisa uji-t dua sample, menunjukkan bahwa semua angkatan mengalami penurunan besar dalam persepsi terhadap para staf pengajar, terutama karena ketidaktepatan waktu dalam mengajar, tetapi juga karena staf pengajar kurang menghargai mahasiswa dan juga tidak mengajar dengan cara yang mudah diterima. Mahasiswa dari angkatan lama mengalami perubahan persepsi yang positif terhadap fasilitas dan tidak mengalami perubahan dalam persepsinya terhadap kualitas pendidikan sedangkan mahasiswa dari angkatan baru mengalami penurunan persepsi terhadap kualitas pendidikan serta fasilitas. Seluruh hasil menunjukkan pentingnya mengutamakan sumber daya manusia dan bukan hanya fasilitas dan sarana fisik. Kata kunci: perubahan persepsi, kualitas pendidikan, fasilitas, staf pengajar.Downloads
Issue
Section
Articles
License
Authors who publish on this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
