Andreani, Fransisca, Faculty of Economics, Petra Christian University, Surabaya, Indonesia
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Jurnal Manajemen dan Kewirausahaan Vol. 14 No. 2 (2012): SEPTEMBER 2012 - Articles
THE INFLUENCE OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) ON CUSTOMER LOYALTY IN JW MARRIOTT HOTEL SURABAYA
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Jurnal Manajemen dan Kewirausahaan Vol. 15 No. 1 (2013): MARET 2013 - Articles
PENGARUH STORE LAYOUT, INTERIOR DISPLAY, HUMAN VARIABLE, TERHADAP CUSTOMER SHOPPING ORIENTATION DI RESTORAN DEWANDARU SURABAYA
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