Putri RNP, Situmorang R, Mehrotra A. HUMAN vs. ROBOT: THE APPLICATION OF SMART TECHNOLOGY IN THE HOTEL INDUSTRY. jmk [Internet]. 2023Oct.20 [cited 2024Jul.3];25(2):142-51. Available from: https://jurnalmanajemen.petra.ac.id/index.php/man/article/view/27098