HATANE, M. Y.; YOSARI, A.; HENDAUTOMO, F. C. Evaluation of the Successfulness of A Green Program through Customer Perceived Quality, Brand Image, and Customer Satisfaction: A Case Study at Surabaya Plaza Hotel. Jurnal Manajemen dan Kewirausahaan, [S. l.], v. 14, n. 1, p. 56-63, 2012. DOI: 10.9744/jmk.14.1.56-63. Disponível em: https://jurnalmanajemen.petra.ac.id/index.php/man/article/view/18372. Acesso em: 28 apr. 2024.