DJATI, S. P.; ADIWIJAYA, M. The Influence of the Morale and the Commitment of Administration Staff Towards the Organizational Citizenship Behavior and its Impact Towards Service Quality Performance at Private Universities in Surabaya-Indonesia. Jurnal Manajemen dan Kewirausahaan, [S. l.], v. 11, n. 1, p. pp. 20-30, 2009. DOI: 10.9744/jmk.11.1.pp. 20-30. Disponível em: https://jurnalmanajemen.petra.ac.id/index.php/man/article/view/17741. Acesso em: 29 apr. 2024.