JOKO, P. .; TJAKRAATMADJA, J. H. KNOWLEDGE MANAGEMENT FOR QUALITY ASSURANCE INNOVATION IN THE OPERATIONS QUALITY ASSURANCE DIVISION OF BANK BAKTI KARYA PURNA. Jurnal Manajemen dan Kewirausahaan, [S. l.], v. 24, n. 2, p. 138-158, 2023. DOI: 10.9744/jmk.24.2.138-158. Disponível em: https://jurnalmanajemen.petra.ac.id/index.php/man/article/view/24731. Acesso em: 3 jul. 2024.