ANDREANI, Fransisca; JAP, Laurencia; HOSEA, Ivana Karina. CAN RELATIONSHIP BENEFITS MAKE CUSTOMERS COMMITTED AND LOYAL?. Jurnal Manajemen dan Kewirausahaan, [S. l.], v. 21, n. 2, p. 145–153, 2019. DOI: 10.9744/jmk.21.2.145-153. Disponível em: https://jurnalmanajemen.petra.ac.id/index.php/man/article/view/22221. Acesso em: 4 oct. 2025.