PUTRI, Raditya Nafisa Purnomo; SITUMORANG, Ringkar; MEHROTRA, Amit. HUMAN vs. ROBOT: THE APPLICATION OF SMART TECHNOLOGY IN THE HOTEL INDUSTRY. Jurnal Manajemen dan Kewirausahaan, [S. l.], v. 25, n. 2, p. 142–151, 2023. DOI: 10.9744/jmk.25.2.142-151. Disponível em: https://jurnalmanajemen.petra.ac.id/index.php/man/article/view/27098. Acesso em: 4 oct. 2025.