[1]
2009. The Influence of the Morale and the Commitment of Administration Staff Towards the Organizational Citizenship Behavior and its Impact Towards Service Quality Performance at Private Universities in Surabaya-Indonesia. Jurnal Manajemen dan Kewirausahaan. 11, 1 (Dec. 2009), pp. 20–30. DOI:https://doi.org/10.9744/jmk.11.1.pp. 20-30.