, Kandidat Doktor Ilmu Ekonomi di Universitas 17 Agustus 1945 Surabaya
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Jurnal Manajemen dan Kewirausahaan Vol. 7 No. 1 (2005): MARCH 2005 - Articles
PENGARUH KINERJA KARYAWAN TERHADAP KEPUASAN, KEPERCAYAAN, DAN KESETIAAN PELANGGAN
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Accredited by the Ministry of Education, Culture, Research, and Technology of the Republic of Indonesia
SK. No. 22/DIKTI/Kep/2002
SK. No. 55/DIKTI/Kep/2005
SK. No. 65a/DIKTI/Kep/2008
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