PERSEPSI KUALITAS PENDIDIKAN, FASILITAS, DAN STAF PENGAJAR DI FAKULTAS EKONOMI, UNIVERSITAS KRISTEN PETRA, SURABAYA

Fifi Gunawan, Yuanita Dewi, Bambang Haryadi, Soekarno Soekarno, Richard Llewelyn




Abstract


This study evaluates the changes in perception related to education quality, facilities and teaching staff that occur between before a student enters the Economics Faculty at Petra Christian University and after they begin their studies. Results found using two sample t-tests show that all levels of students experienced a large decline in perception regarding the teaching staff, primarily due to the inability of the staff to teach according to the scheduled time, but also due to lecturers not valuing students or teaching in a way that was easy to receive instruction. Older students experienced positive changes in perceptions of facilities and no change in overall perception of the education quality, while younger students were dissatisfied with both educational quality as well as facilities. The results show the importance of prioritizing the human resources instead of the physical facilities.


Abstract in Bahasa Indonesia :

Penelitian ini menganalisa perubahan persepsi yang terjadi sebelum dan sesudah masuk kuliah terhadap kualitas pendidikan, fasilitas, dan staf pengajar di Fakultas Ekonomi, Universitas Kristen Petra. Hasil yang ditemukan dengan menggunakan analisa uji-t dua sample, menunjukkan bahwa semua angkatan mengalami penurunan besar dalam persepsi terhadap para staf pengajar, terutama karena ketidaktepatan waktu dalam mengajar, tetapi juga karena staf pengajar kurang menghargai mahasiswa dan juga tidak mengajar dengan cara yang mudah diterima. Mahasiswa dari angkatan lama mengalami perubahan persepsi yang positif terhadap fasilitas dan tidak mengalami perubahan dalam persepsinya terhadap kualitas pendidikan sedangkan mahasiswa dari angkatan baru mengalami penurunan persepsi terhadap kualitas pendidikan serta fasilitas. Seluruh hasil menunjukkan pentingnya mengutamakan sumber daya manusia dan bukan hanya fasilitas dan sarana fisik.

Kata kunci: perubahan persepsi, kualitas pendidikan, fasilitas, staf pengajar.


Keywords


perceptual changes, education quality, educational facilities, teaching staff.

Full Text: PDF

The Journal is published by Faculty of Economics, Department of Management - Petra Christian University. It available online supported by Directorate General of Higher Education - Ministry of National Education - Republic of Indonesia.

©All right reserved 2016.Jurnal Manajemen dan Kewirausahaan, ISSN: 1411-1438, e-ISSN: 2338-8234

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